A Starbucks barista named Brad describes a guy who bought 365 Starbucks gift cards and registered each of them with a different birthday so he can get a free drink every day. That's already a dick move, but the guy makes it worse by being a real jerk to the barista. When he comes in to the store he asks for a Venti cup and a marker and writes instructions on the cup before handing it back:
He draws lines and arrows and writes all over the cup while telling me: “Two pumps of white mocha here, then add five pumps of vanilla. That should take us to this line here where you’re gonna add cold heavy cream up to this ridge here...it should be halfway between this line and this line. Make sure to add the heavy whipping cream before the espresso, it changes the taste if you do it out of order. Then add your four shots, three regular and one long shot. That long shot is important, since you guys reformulated your machines, it’s been Hell trying to get my drink right. That long shot helps balance it. Then stir it for me, Mister Brad. Now do me a favor and add ice to the top there and it’ll be easy as pie. I’m not picky so don’t worry about shaking it or anything like that.”
A drink like this is normally $6.50, which would make it ineligible for the free birthday coffee, so he instructs the barista to ring it up as a "one quad espresso, add white mocha, sub vanilla, sub heavy cream."
Read other "Stories of Horrible Restaurant Customers" at Kitchenette.