donotpay

Donotpay's endgame: a trade union for consumers to push back against abusive corporations

Joshua Browder created Donotpay as a teenager at Stanford: originally it was a chatbot that helped you beat traffic tickets, but it has since expanded (thanks to an infusion of venture capital) into a Swiss Army Knife of automated consumer advocacy that can do everything from sue Equifax on your behalf to help you access homeless services to getting you a rebate when your plane ticket's price goes down after you've purchased it. Read the rest

Donotpay adds a feature that waits on hold for you, and now I'm ready to subscribe

Donotpay started as a project to help people automatically fight parking tickets, before its then-teenaged creator, the UK-born Stanford computer science undergrad Joshua Browder expanded it to help homeless people apply for benefits, then to help you sue Equifax for doxing you, then to apply for rebates if your plane tickets' prices went down after you applied for them, then to easily file small claims suits against companies that ripped you off, then to apply for airline compensation for late flights, lost bags, overbookings and cancellations, then to auto-cancel your "free trial offers" by letting you create burner credit-card numbers that would simply not accept future bills when they arrived. Read the rest

DoNotPay's latest service will auto-cancel your free trials before the billing period starts

DoNotPay (previously) is a collection of consumer-advocacy tools automated the process of fighting traffic tickets, help homeless people claim benefits, sue Equifax for leaking all your financial data, navigating the airlines' deliberately confusing process for getting refunds on plane tickets whose prices drop after you buy them, and filing small-claims suits against crooked corporations. Read the rest

A service to help airline passengers get compensated for lost bags, delays, cancellations and overbookings

Airhelp is a service that helps airline passengers in 30 countries file claims (for delays, lost bags, overbookings, and cancellations) structured to increase the likelihood of paying out; the bots have made $930m in successful claims to date, and the company behind it only collects a commission when a claim succeeds. Read the rest

Student's DoNotPay app expands to include pushbutton small claims lawsuits

Joshua Browder launched DoNotPay when he started his computer science degree at Stanford; at first the app automated the process of fighting traffic tickets, then it expanded to helping homeless people claim benefits, then he automated suing Equifax for leaking all your financial data, then navigating the airlines' deliberately confusing process for getting refunds on plane tickets whose prices drop after you buy them. Read the rest

DoNotPay bot launches a cheap airline ticket that automates the nearly impossible business of getting refunds when prices fall

The DoNotPay bot (previously) is a versatile consumer advocacy chatbot created by UK-born Stanford computer science undergrad Joshua Browder, with its origins in a bot to beat malformed and improper traffic tickets, helping its users step through the process of finding ways to invalidate the tickets and saving its users millions in the process. Read the rest

A startup wants to buy your grievance against Equifax for 30% of your court award

Legalist is a Peter Thiel-funded startup whose business-model is to buy legal grievances in exchange for a license to sue on behalf of its users, a practice called champerty that was most notoriously used by Thiel himself when he backed the lawsuits that brought down Gawker Media in an act of petty vengeance. Read the rest

The Donotpay bot will help you sue Equifax in small claims court

Joshua Browder ( Read the rest

Parking-ticket bot will now help homeless people get benefits

Stanford computer science student Joshua Browder, whose DoNotPay bot helps you fight parking tickets in London and New York (it's estimated to have overturned $4M in tickets to date) has a new bot in the offing: a chatbot that helps newly homeless people in the UK create and optimise their applications for benefits. Read the rest

Chatbot lawyer overturns 160,000 parking tickets in London and New York

After getting 30 parking tickets while in London, a 19-year-old Stanford University student created an app called DoNotPay that lets people fight tickets by chatting with a bot.

From The Guardian:

The program first works out whether an appeal is possible through a series of simple questions, such as were there clearly visible parking signs, and then guides users through the appeals process.

The results speak for themselves. In the 21 months since the free service was launched in London and now New York, [Joshua] Browder says DoNotPay has taken on 250,000 cases and won 160,000, giving it a success rate of 64% appealing over $4m of parking tickets.

Browder is working on three other applications of his chatbot lawyer: one that helps people get compensated for flight delays, another that helps people with HIV positive exercise their rights, and another that helps refugees deal with foreign legal systems. Read the rest

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