Airhelp is a service that helps airline passengers in 30 countries file claims (for delays, lost bags, overbookings, and cancellations) structured to increase the likelihood of paying out; the bots have made $930m in successful claims to date, and the company behind it only collects a commission when a claim succeeds.
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The DoNotPay bot (previously) is a versatile consumer advocacy chatbot created by UK-born Stanford computer science undergrad Joshua Browder, with its origins in a bot to beat malformed and improper traffic tickets, helping its users step through the process of finding ways to invalidate the tickets and saving its users millions in the process.
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Legalist is a Peter Thiel-funded startup whose business-model is to buy legal grievances in exchange for a license to sue on behalf of its users, a practice called champerty that was most notoriously used by Thiel himself when he backed the lawsuits that brought down Gawker Media in an act of petty vengeance. Read the rest
Stanford computer science student Joshua Browder, whose DoNotPay bot helps you fight parking tickets in London and New York (it's estimated to have overturned $4M in tickets to date) has a new bot in the offing: a chatbot that helps newly homeless people in the UK create and optimise their applications for benefits. Read the rest
After getting 30 parking tickets while in London, a 19-year-old Stanford University student created an app called DoNotPay that lets people fight tickets by chatting with a bot.
From The Guardian:
The program first works out whether an appeal is possible through a series of simple questions, such as were there clearly visible parking signs, and then guides users through the appeals process.
The results speak for themselves. In the 21 months since the free service was launched in London and now New York, [Joshua] Browder says DoNotPay has taken on 250,000 cases and won 160,000, giving it a success rate of 64% appealing over $4m of parking tickets.
Browder is working on three other applications of his chatbot lawyer: one that helps people get compensated for flight delays, another that helps people with HIV positive exercise their rights, and another that helps refugees deal with foreign legal systems. Read the rest