Apple doesn't want to hear what you think about their stuff anymore

Until very recently, having bought something from Apple's online store, you could leave a comment describing how you felt about it. Here are some examples:

I paid a metric ass-ton of money for this aluminum laptop. I will not be able to buy groceries for a month, becasue of the financial hit I took. However, the laptop is extremely well-made and will last me many years. What the fuck do you mean I'm holding it the wrong way? My iPad still does iPad stuff, but I'm happy I bought this new ipad, all the same. Does the keyboard still suck?

These are all worthy notes that could help an intrepid online shopper to make an informed buying decision. Apparently, Apple doesn't care for this sort of thing anymore.

From AppleInsider:

On November 17, Apple removed the "Ratings & Reviews" section from all product pages on the Apple website. It is currently unclear what has prompted this decision, nor when Apple will bring back the option to read the opinions of other customers at the time of purchase.

The reviews were pulled over the weekend, though it's not clear as to why this has happened. Apple had been known for leaving up even especially negative reviews, which demonstrated both transparency and integrity to their customers.

Transparency and integrity, who's got time for that sort of thing?

As I do most of my shopping in-store when I need a new Apple widget or the repair of an old one, I'm curious to find out whether the company's practice of sending a post-purchase 'how did we do' email will still be something that they do, given the new direction that they're taking. Read the rest

Forever 21 tossed diet food samples into online clothing orders

When you're overweight, taller or shorter than average or otherwise physically different from the vast majority of folks, shopping for clothing sucks. Speaking from past experience, there's something dreadful about walking into a mall and knowing that only a handful of stores will carry clothes that not only fit, but flatter your body type. Even worse is sadness that passes through you in a change room when, having thought you'd found a pair of pants that should fit you, you discover that your size is not, according to the brand you're trying, is not your size. I don't dig shopping online—as much as I hate going out to shop, I hate having to repack something I bought and dislike to hand over the to the post office, even more. But I get it: it's convenient and, if you have any anxiety over walking into a crowded mall or don't feel comfortable with your body, being able to get stuff shipped to you might just feel better.

Until bullshit like this goes down.

From Jezebel:

Forever 21's online customers have begun opening the packages that land on their doorstep to find the clothing they ordered—and a diet bar that they most certainly did not. The fast-fashion retailer has started sending sample Atkins lemon bars, which proudly advertise three grams of carbs, along with online orders. It isn’t clear just which orders receive this unsolicited weight loss nudge, but judging from a growing number of complaints on social media, most of the impacted customers appear to have ordered from the company’s plus-size collections.

Read the rest