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Cory Doctorow / 5:50 pm Thu, Jul 19, 2018

British Airways won't let you check in while ad-blocking, insists that passengers post personal info to Twitter "for GDPR compliance"

British Airways was outed by security researcher Mustafa Al-Bassam for telling passengers they couldn't help with delays and other problems unless they posted their personal information publicly to Twitter, in order "to comply with the GDPR." Read the rest

Cory Doctorow / 10:27 am Mon, Oct 23, 2017

Family on overnight BA flight refused seat switch as they were gnawed by bedbugs

A family of three (including a 7 year old girl) on a British Airways overnight from Vancouver to London spotted bedbugs crawling on their seats and alerted the crew, but the crew said the flight was sold out and wouldn't move them, so they spent 9 hours getting gnawed by bedbugs, arriving with their skin "absolutely covered" in bites. Read the rest