Banks have returned to the pre-2008 world of automatic credit-limit increases for credit cards used by already indebted people

"Proactive credit line increases" (PCLIs) are when your credit card company increases your credit limit without your asking for it; it was very common prior to the 2008 crisis, but the post-crisis rules largely put a stop to it. Now, banks have figured out regulatory loopholes that allow them to throw PCLIs at their most vulnerable customers, leading to record-high national levels of credit-card debt of $880b as of last September, higher than the pre-crisis high. Read the rest

"I just love to solve problems": how people who work at predatory lenders avoid thinking about the pain they inflict

Elena Botella worked at Capital One -- one of the US's leading issuers of subprime credit-cards -- for three years; in a fascinating first-person account, she describes how Capital One's youthful, smart, principled and caring staff created a culture in which the lives they were ruining were replaced by obfuscating jargon and interesting mathematics puzzles. Read the rest