An EVA airlines flight attendant, supported by her union, complains the airline has failed to curb a routine problem flyer. Her recent experience sounds absolutely dreadful.
Folks need different types of assistance on a plane. I can absolutely understand the hardship of using an awful airplane restroom that is barely designed to work for the base human model. No one should feel shame for asking for legitimately needed assistance. The more you read this story, however, the more it seems that this passenger was not just asking for help.
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Accompanied by representatives from the Taoyuan Flight Attendants Union, the flight attendant, who declined to give her name, said an overweight man confined to a wheelchair informed her he required assistance going to the bathroom about two hours into the flight.
The man asked the flight attendant making the complaint and two other female members of staff to help him remove his underwear, indicating he was unable to do so himself.
"I felt that as a flight attendant, removing a passenger's underwear was beyond the scope of my responsibilities," said the deputy cabin service head.
Despite their reluctance, three female members of the flight crew, EVA has no male flight attendants, tried to cover the passenger's genitals with a blanket while taking off his underwear.
The flight attendant said it was then that the passenger slapped her hand causing her to drop the blanket and exposing himself. He also demanded that the lavatory door be kept open, otherwise "he couldn't breathe."
The crew managed to keep the door closed, but when the man was finished, he refused to leave the bathroom unless they help him wipe his bottom.