Ticketmaster stung by undercover journalists, who reveal that the company deliberately enables scalpers and rips off artists

Even in this era, dominated by vertically and horizontally dominant monopolists, few companies are as chronically dirty and corrupt as Ticketmaster (previously), whose parent company, Livenation, is the world's largest concert promoter. Controlling promotion and ticketing is a one-two punch for a monopolist: Livenation's rival promoters still inevitably end up selling tickets through Ticketmaster, enriching their biggest competitor. Read the rest

TicketMaster UK: 'malicious software' may have allowed thieves to steal customer data

Ticketmaster UK today admitted that an unknown number of customers' data may have been stolen in a malware attack. Read the rest

Ticketmaster finds a new way to be terrible: facial recognition!

Comcast may be the most hated company in America, but Ticketmaster has sure given it a run for its money, through a combination of monopolism, rent-seeking, shady dealing with scalpers and total indifference to its customers and the entertainers it nominally serves, but as bad as it is, there's still plenty of innovative ways for it to get worse. Read the rest