Windows 10 takes one of the most hated aspects of Microsoft operating systems -- forced, sudden software updates and reboots -- and elevates them to a sadistic art, with Win 10 machines suddenly announcing that it's update time and rendering themselves inoperable for up to an hour, wiping out unsaved work and locking users out of their computers while they're onstage, or in the middle of large file uploads, or livecasting, or completing a live test for college admission, taking notes during an interview, etc. Read the rest
Since 2011, the UK's Government Digital Service has radically transformed the way Britons interact with their government, streamlining bureaucratic processes, opening up data, and making APIs available for community groups and commercial players -- alas, the GDS has become a political football in Westminster and has hemorrhaged talent, becoming a sad reminder of a once-glorious dream of government delivered humanely, with the public in mind. Read the rest
The OECD's 2011-2015, 33 country, 215,942-person study of computer skills paints a deceptively grim picture of the average level of computer proficiency around the world -- deceptive because it excludes over-65s, who research shows to be, on average, less proficient than the 16-65 cohort sampled. Read the rest
Quinn Norton's lecture A Network of Sorrows: Small Adversaries and Small Allies at Hack.lu (helpfully transcribed by the Open Transcripts folks!) is a great call-to-arms for user-centered security. Read the rest
Simply Secure is a nonprofit whose advisory board I volunteer for; they're devoted to making usable, human-centered interfaces to privacy tools that anyone can use, and they're hiring. Read the rest
Screenshots of Despair: a Tumblr that features shots of computers interacting with humans in ways that seem calculated to make them sad and angry. As Bruce Sterling notes, "Somebody could teach a pretty good interaction-design course with this handy resource. Maybe somebody already is."
Screenshots of Despair
(via Beyond the Beyond) Read the rest