travel Watch: Southwest pilot leans out of cockpit window to retrieve passenger's phone Carla Sinclair

True Crime FedEx customer service rep is deadly serious about finding a corpse Thom Dunn

customer service Lufthansa to deaf customer: "please keep trying" to speak with us on the phone Mark Frauenfelder

air travel Flight attendants are learning to punch obnoxious customers Thom Dunn

gig economy ProPublica digs into the gig economy pyramid scheme that sells work-from-home customer service reps Thom Dunn

Japan A popular service in Japan lets you rent-a-person to just sort of be there with you, and do nothing else Thom Dunn

video games Nintendo: How to deal with difficult customers David Pescovitz

christ what an asshole David Sedaris unfunnily proposes a "citizen's dismissal" law that lets anyone fire service workers at any time Thom Dunn

fires Customer demands refund at Burger King as restaurant burns down Rob Beschizza

lyft I reported a passenger for farting in our shared Lyft and now we've been officially un-paired from Lyft forever (supposedly) Thom Dunn

restaurants Behind the velvet rope hierarchies of NYC restaurant reservations David Pescovitz

police Starbucks apologizes after two cops claimed they were ignored by the baristas David Pescovitz

customer service Company president calls a customer "Fatty McFat-Fat" when she gives them a bad review Carla Sinclair

ikea Online customer service agents are watching what you type Séamus Bellamy

airlines This could be United Airlines' new TV commercial Mark Frauenfelder

picks United Airlines traveler knocked unconscious and dragged off overbooked flight Rob Beschizza

Boing Boing Gadgets T-Mobile customer exacts revenge Rob Beschizza

movies Someone decided that now was the perfect time for a sequel to Good Burger Devin Nealy

Boing Boing Gadgets Get organized with the Microsoft Office Professional 2021 Suite for only $49.99 Boing Boing's Shop

Grifters gonna grift Trump advisor Kimberly Guilfoyle hawks gold and silver at CPAC Jennifer Sandlin