amazon Amazon tried to stiff a man who ordered an iPhone and got dog food instead Mark Frauenfelder

customer disservice Car rental nightmare shows how Hertz oversells inventory and extorts stuck customers Rob Beschizza

belarus Belarus forces Ryanair flight down to arrest reporter critical of government Rob Beschizza

computers Hilarious but horrifying tale of a misconfigured Dell workstation and dismal customer support Rob Beschizza

racism America's obsession with tipping of course has racist roots Thom Dunn

customer disservice Bars and restaurants can charge you a "walkout fee" if you forget your credit card Mark Frauenfelder

customer disservice Hermes makes delivery a pain Mark Frauenfelder

LGBTQ Brands sticking with Pride Rob Beschizza

dupe Air New Zealand will weigh passengers before they board David Pescovitz

privacy concerns Air New Zealand starts weighing passengers before they board their flight Carla Sinclair

photography The mystery person who spies on theme parks from the sky Ruben Bolling

silicon valley Squirrels cause electricity outage in Silicon Valley city Rusty Blazenhoff

pizza New Zealand's Hell Pizza offering new "pay after you die" scheme Jennifer Sandlin

Delightful Creatures Bear insists on entering a bakery, eats 60 stolen cupcakes outside the premises (video) Carla Sinclair

homophobia Target to remove LGBTQ-themed merchandise from stores to appease conservatives Rob Beschizza

air travel Attempting to beat luggage fees, an airline passenger tries to wear it all Jason Weisberger

evs Ford's putting back AM radio in vehicles, including EVs Rusty Blazenhoff

target Target recalls exploding candles after cases of lacerations and severe burns Mark Frauenfelder

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