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computers Hilarious but horrifying tale of a misconfigured Dell workstation and dismal customer support Rob Beschizza
customer disservice Bars and restaurants can charge you a "walkout fee" if you forget your credit card Mark Frauenfelder
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deceptive marketing practices Downtown L.A. restaurant sneaks absurd 4.5% "Security Charge" on bills Mark Frauenfelder
politics 101 Delusional Marjorie Taylor Greene thinks Congress is a shop, and Americans are her "customers" (video) Carla Sinclair
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