amazon Amazon tried to stiff a man who ordered an iPhone and got dog food instead Mark Frauenfelder

customer disservice Car rental nightmare shows how Hertz oversells inventory and extorts stuck customers Rob Beschizza

belarus Belarus forces Ryanair flight down to arrest reporter critical of government Rob Beschizza

computers Hilarious but horrifying tale of a misconfigured Dell workstation and dismal customer support Rob Beschizza

racism America's obsession with tipping of course has racist roots Thom Dunn

customer disservice Bars and restaurants can charge you a "walkout fee" if you forget your credit card Mark Frauenfelder

customer disservice Hermes makes delivery a pain Mark Frauenfelder

airplanes Two Delta planes collided while taxiing, knocking off the smaller one's tail (video) Allan Rose Hill

guns Teen arrested after 3D-printing guns Rob Beschizza

Boing Boing Gadgets Who needs a social media team when this manages posts, comments, and chats for you? Boing Boing's Shop

Business Big Lots is bankrupt and selling itself to private equity Rob Beschizza

Boing Boing Gadgets Is your CarPlay still wired? Ditch the cable for this wireless CarPlay adapter! Boing Boing's Shop

Boing Boing Gadgets Cut the cord! Upgrade your wired earbuds to these JBL noise-canceling headphones Boing Boing's Shop

right to repair This hidden warning inside Teenage Engineering's hugely popular product has no teeth Lux Sparks-Pescovitz

aloof business practices Arizona woman dies at Wells Fargo while working at her desk — but nobody in the building notices for 4 days Carla Sinclair

gadgets Air conditioner company wanted $1679 to replace its Android-based on/off switch. An old tablet did the job. Rob Beschizza

automotive Lucid Air: now with electroshock handles and pepper spray cannon Jason Weisberger

"A dream in the making" Ikea to sell used furniture online Jason Weisberger

twitter The Houthis are selling machine guns on Twitter. They even have blue checks. Rob Beschizza